COMPASS Advocacy compass mark COMPASS ADVOCACY
Pricing

Know what it costs before you start

Every fee is published here and agreed in writing before any work begins. Nothing is charged that you have not already seen.

Pricing plans

Affordable packages

Two paths, both starting from the same place, and both priced in writing before anything begins.

Evidence Package

You lodge, we build the evidence
Upfront fee of
$750 + GST
Covers the records review and your first two conditions
Covers the records review and your first two conditions
$300 plus GST for each condition after that
A preview list of every condition found in your records
You choose which two are included
Packages released once payment is complete
12 months to come back for any condition on that list
GET STARTED

Full Advocacy

Managed from lodgement to determination
7.5%. Capped Fee at
$7,500 + GST
You pay whichever is lower
A safety net at 7.5 percent of the determinations you accept
You pay whichever of the two is lower
Nothing upfront, and nothing until a determination
Invoiced after each determination, until the cap
Work continues once the cap is met
14 day cooling off period from signing
GET STARTED
What you get either way

The terms that sit behind the numbers

The same terms apply whichever path you take. These are the ones worth knowing before you sign anything.

SEE ALL SERVICES
A track through tall pines and tree ferns

Agreed before anything starts

We go through the fee with you and answer whatever you want to ask. Your scope and fee are then set out in writing and signed before any work begins.

You see everything we find

On the Evidence Package you receive a preview list of every condition identified in your records, not just the ones you came in for.

A 14 day cooling off period

On Full Advocacy you can cancel within 14 days of signing and no fee is payable. This does not apply to the Evidence Package.

Twelve months to change your mind

Conditions from your records review stay available for 12 months at $300 plus GST each. Upgrade to Full Advocacy in that time and everything you have paid comes off the cap.

A timber jetty over still water
The safety net

Why Full Advocacy has two numbers

Full Advocacy carries a fixed fee with a safety net sitting under it. You are invoiced for whichever of the two comes out lower.

A fixed $7,500 plus GST, or 7.5 percent of the determinations you accept, whichever is lower
Two to three years from lodgement to a first determination is normal, longer where the conditions are complex and shorter on a reassessment
Invoiced after each determination you accept, until the cap is reached
Work continues whether or not the cap has been met
GET STARTED TODAY
Our value

What you can count on

Honesty before enthusiasm

If COMPASS is not the right fit, you are told at the start, not billed to find out.

Nothing hidden in the fee

Published on this page, agreed in writing, and capped. What you see here is what goes into your cost agreement.

The too-hard basket is the job

The complicated files, the ones with years of records behind them, are the reason this practice exists, not the exception to it.

You stay in control

Your claim, your decisions. You choose what goes forward, and you can stop at any step.

Charlotte Gawthorne working at her desk
Worth knowing

The things people ask before they sign

Is GST included in these figures?
No. Every figure on this page is quoted plus GST.
When do I actually pay?
On the Evidence Package, the $750 plus GST is payable upfront, before the records review begins. Additional claims are invoiced as you select them. On Full Advocacy, within 30 days after you accept a permanent impairment determination, and again after each determination you accept, until the cap is reached.
What if I cancel Full Advocacy after the cooling off period?
You pay for the work done up to that point, charged at the Evidence Package rate. That is $750 plus GST for the first two conditions and $300 plus GST for each one after that.
Can I get a refund on an Evidence Package?
No. The fee covers the records review and the packages prepared from it, so it is not refundable once that work has been done, including if a claim is later rejected.
Do you guarantee an outcome?
No. COMPASS does not control DVA decisions and cannot guarantee the outcome of any determination.
READ THE FAQ
Start the conversation

A free, no obligation chat

Talk through your situation with no obligation. From there, you choose the path that suits you.