Our Story
The people behind COMPASS.
Built by someone who came to this work through healthcare, not the military. Grounded in clinical experience and legislative precision.
Built by someone who came to this work through healthcare, not the military. Grounded in clinical experience and legislative precision.
I came to this work through healthcare, not the military. I trained as a nurse and worked across community nursing, aged care, primary care and specialist clinics, which gave me a solid grasp of chronic and complex conditions and how they show up in someone's medical history. From there I moved into medicolegal report writing and veteran compensation advocacy, and helped medical practices get their DVA assessments right.
The more I worked with veterans, the more I found myself drawn to the community, and the more it bothered me to see people let down by the very services that were supposed to be helping them. Eventually I stopped waiting for it to get better and started COMPASS, my way of putting that medical knowledge to proper use. I've worked with a lot of veterans since, and I don't shy away from the complicated ones, where the medical detail really matters.
I'm a Justice of the Peace and an accredited advocate through the ATDP, the national training program for veteran advocates. I'm always learning something new for the role, with administrative law the current focus.
Away from work I'm usually tending houseplants, out in the garden, making sourdough, or writing code, with my two Labradors, Rufus and Oskar, somewhere close by.
COMPASS Advocacy is a Brisbane-based veteran compensation advocacy practice, supporting current and former ADF personnel remotely, right across Australia. The name comes from the work itself, Compensation, Advocacy, Support and Services.
COMPASS believes every current and former ADF member deserves reliable, independent advocacy.
For veterans and families, COMPASS provides fee-for-service representation under the MRCA, DRCA, and VEA. For medical and allied health providers, it delivers clinical chart reviews, evidence packages, and medicolegal reports.
It is a modern, technology-led practice by design. Communication, document handling, and case management all run through secure online systems, and purpose-built tools help COMPASS work efficiently across complex claims. The approach is built for how veteran claims are made today and the move to the VETS Act in 2026.
COMPASS is a registered member of the Institute of Veterans Advocacy (IVA) and carries professional indemnity insurance.
For more on how COMPASS works, read our FAQ.
The best part of any workday.
Senior member of the COMPASS team. It does not matter whether a job requires a dog. Rufus will be there to make sure it gets done correctly. He oversees operations from a fixed window-side post and treats all case progress as his responsibility. Widely regarded as the calmest presence in the office during a long file review.
The warmth of the COMPASS office. Greets every visitor as a long-lost friend and brings genuine enthusiasm to even the slowest afternoons. In his spare time he is devoted to his one great love, fetch. No throw. Only fetch.
We’ll look at your situation, walk you through how the fees work, and put everything into a cost agreement before any work starts. No obligation either way.