DVA compensation claims, new and legacy, prepared by a clinically trained advocate. Brisbane based, supporting serving and ex-serving members Australia-wide.
Thanks for stopping by. I'm Charlotte, and the veteran community is why I do this. Everyone I work with deserves to have their health taken seriously and their record read properly. My background is nursing and then medicolegal work, so reading medical records is what I have done for years. Not sure whether you have a claim, or where to start? Start with a conversation. It's free and there is no obligation.
Your service record and medical history are read against the Statements of Principles that apply, so we know what evidence matters and what is missing.
Have the evidence package prepared and lodge it yourself, or hand the whole claim over. You can change your mind partway through.
Fees are published on this site and the scope is agreed in writing before anything starts. No charges you have not already seen.
Establishing that a condition is connected to your service. Everything else in a claim builds on that decision, so it is worth getting the evidence right from the start.
There is no time limit on lodging a claim for most conditions. What matters is the evidence linking the condition to your service, not how long ago you served.
You do not need combat service or an overseas deployment. If it happened while you were serving, it is potentially claimable.
Connecting your condition to your service. This is the decision everything else depends on, so it needs the right evidence from the start.
Documenting the full effect of a condition on your daily life and your work, not just the diagnosis on the file.
Where a service condition has reduced your capacity to work, and the earnings and medical evidence needs to show it.
When a decision does not reflect the evidence, including Veterans Review Board matters and preparing what was missing.
When an accepted condition has worsened since it was last assessed and the current rating no longer matches.
You may not have to wait for a decision. Treatment can be available before a claim is accepted, and mental health care without a claim at all.
A fixed fee for evidence work, and a capped fee for full advocacy, all agreed in writing before anything starts.
Trained and accredited under the Advocacy Training and Development Program.
Bound by the Institute of Veterans Advocates code and bylaws.
Professional indemnity insurance held for all advocacy work.
Nursing and medicolegal experience behind every claim we prepare.
Talk through your situation with no obligation. From there, you choose the path that suits you.